Help Center

You are always welcome to extend the renewal date of your annual subscription!  To do so, simply email us at support@fullfocusplanner.com.  In your request, please be sure to include the date you would like your renewal to occur.  

No, we do not offer the ability to upgrade to the annual subscription from a single planner purchase.  

You’re always protected by our 30-day money-back guarantee, and it starts from the day you receive your planner in the mail. If you decide this is not the planner for you then simply reach out to us at support@fullfocusplanner.com,and we’ll make sure you get a full refund within the first 30 days from the date of delivery. This also applies to the first planner of your annual subscription, so your subscription order is entirely risk-free. Following our 30-day money-back guarantee, annual subscriptions are not eligible for cancellation and refund. However, subscription renewals can be canceled at any time without penalty.

Log in to the customer portal through the Log In link at the top of the site. Once logged in, navigate to fullfocusstore.com/account and click on the Edit Profile link. 

To update the billing information associated with your subscription account, log in and navigate to fullfocusstore.com/account. From there, click on the View Subscriptions link, then click on the Billing Information link at the top of that page. 

To update the default mailing address for one-time orders (non-subscriptions), log in and navigate to fullfocusstore.com/account. From there, click on the View Addresses link to view and edit your address for future orders.

For subscriptions, log in and navigate to fullfocusstore.com/account. Next, click on the View Subscriptions link. Next, click on the Edit link next to the subscription you need to change, and finally click on the Edit link below the Shipping/Billing address section.

Log in and navigate to fullfocusstore.com/account. Scroll down to the Order History section and click on the order number of the order for which you need an invoice. Next, click on the Print This Page button to open the print dialog. You should be able to print or save the invoice as a PDF. 

Log in and navigate to fullfocusstore.com/account. Next, click on the View Subscriptions link. Next, click on the Edit link next to the subscription you need to change, and finally click on the Cancel Subscription link below the Shipping/Billing address section.

We are happy to adjust your future shipment dates!  Please shoot us an email at fullfocusplanner.com and we’ll make this edit for you.  In your request, please feel free to include the timeframes in which you would like to receive your planners.  Although we cannot guarantee delivery at any certain time we’ll make every effort to ensure you receive your planners in your desired timeframe.  

Our products are set up so that an annual subscription ships one per quarter and single planners ship all at once. Therefore, if you need multiple planners in one shipment the single planner option would best suit your needs.

To update the default mailing address for one-time orders (non-subscriptions), log in and navigate to fullfocusstore.com/account. From there, click on the View Addresses link to view and edit your address for future orders.

For subscriptions, log in and navigate to fullfocusstore.com/account. Next, click on the View Subscriptions link. Next, click on the Edit link next to the subscription you need to change, and finally click on the Edit link below the Shipping/Billing address section.

This information is accessible through our customer portal. First log in and navigate to fullfocusstore.com/account. From there, click on View Subscriptions, and then Quarterly Delivery Schedule to view dates & details of your next few shipments.

We recommend you start with the Day Pages, particularly the Daily Big 3. The is the fastest way to get momentum quickly and start seeing results almost immediately. You can then learn about the other features of the planner and integrate them into your lifestyle as time allows. The goal is progress, not perfection!

We recommend you try the Pilot Frixion Erasable Gel Pens. These can be found at Amazon by clicking here. They are amazing. If you want a little nicer version, check this one out. Please note, however, that if you leave your planner in the sun and it gets too warm, the ink will disappear.

Go here: Full Focus Planner Tutorial Videos to access our video tutorials! This planner is the only one in the market to be accompanied by a series of instructional videos. We are really committed to helping you make the Full Focus Planner™ a game-changer for your daily productivity and goal-setting, and we want to be sure you know exactly how to get the most out of each framework.

These concepts are taken from Michael’s online course, Free to Focus™ and can be incorporated into your use of the planner.  In short, Back Stage is time preparing for your main work (e.g. writing a script for a podcast), Front Stage is time presenting or doing your main work (e.g. recording the podcast), and Off Stage is time spent not working.

Research shows that our brains like paper more than screens. We learn better, remember more, process more thoroughly, and understand more fully when we write things down rather than when we type them out. Something about the tactile experience of writing pen-to-paper creates a productive boost for our cognition. In addition, our devices can be distraction machines and focus is the ultimate goal of this planner. Michael loves digital solutions when they’re useful for a higher level of productivity. In terms of releasing an app for this, it’s something we may consider, though it would be further down the road. Right now, we’re convinced that there’s a huge value in analog for this planning tool.

Since the Full Focus Planner® is built for a 90-day achievement cycle, an annual subscription allows you to get four planners per year. While you only pay once up front each year, you will continue to get a fresh planner every quarter. You can cancel anytime without penalty. This is less expensive and much simpler than ordering single planners each time you need a new one. Like a magazine subscription, your annual planner subscription will renew each year until you cancel. Plus, you still have access to our 30-day money-back guarantee — so if you receive your first planner and decide it’s not for you, you can get a full refund in the first 30 days.

We are more than happy to honor promotional pricing for all customers who have purchased in the prior 30 days from the start of the current promotion. Our team will issue a partial refund in the amount of the difference between your purchased price, and our sale, and for subscription customers we’ll be sure your future renewals match this special pricing as well.

The Full Focus Planner® is a total productivity system that represents the perfect intersection of annual goal-setting and daily productivity.  

The Full Focus Journal™ is a tool that provides an outline for daily journaling.  Michael is a huge advocate of journaling and finds great benefits of enhanced focus and self-awareness.  

The Ful Focus Notebook™ is simply a book of blank note taking pages.  This is a tool you can take with you everywhere you go to capture the information you need!  

You do not need to be familiar with those courses to use this planner. But if you’re a student of one or both of those courses, this will definitely help you put the specific goal-setting and productivity principles you’ve learned into practice on a daily basis! Here are some elements you’ll recognize:

• SMARTER Framework Goal Templates

• Ideal Week Template

• Ritual Planner

• Big Three Task Framework (built into each daily page)

• Weekend Optimizer Worksheets

• Weekly Reviews

• Quarterly Reviews

There are many options out there but Michael is currently using this!

No, we are not currently offering an affiliate program or a referral program for the planner.  We hope to offer both of these programs in the future, so please stay tuned for details!